Privacy Policy


In this docu­ment, we describe how we manage the website www.auser­ (here after "Website") with refer­ence to users personal data processing. The Website is managed by Auser­polimeri S.r.l., with headquarter at Via Renaio, 55025 Piano di Core­glia, (Lucca), Italy, as data controller (here­in­after "Auser­polimeri", "Company", "we", "us").

When you browse our Website, you interact with us or use our services, we can collect inform­a­tion and personal data about you. For this reason, in accord­ance with the provi­sions of Regu­la­tion (EU) n. 2016/679, the General Data Protec­tion Regu­la­tion ("GDPR"), we have created the following docu­ment (here­in­after "Privacy Policy") in order to describe to you the personal data we collect, the purposes and methods of data processing and the security meas­ures we imple­ment to protect them.

This Privacy Policy consti­tutes the inform­a­tion provided pursuant to Articles 13 et seq. GDPR and it concerns exclus­ively the Website and the data processing performed by Auser­polimeri. Any third party websites referred to on this Website, including through links, are not covered by the inform­a­tion indic­ated in this Privacy Policy.


The Data Controller of the personal data collected and processed when you interact with this Website is Auser­polimeri S.r.l., with headquarter at Via Renaio, 55025 Piano di Core­glia, (Lucca), Italy, email address: info (at) aus­er­ Data processing connected to the web services of this Website takes place at the above headquarter.


Navig­a­tion data, cookies and similar tech­no­lo­gies: The inform­a­tion systems and soft­ware proced­ures relied upon to operate this website acquire personal data as part of their standard func­tioning; the trans­mis­sion of such data is an inherent feature of internet commu­nic­a­tion proto­cols. This inform­a­tion is not gathered to be asso­ci­ated with iden­ti­fied data subjects but by their very nature could, through processing and asso­ci­ation with data held by third parties, allow users to be iden­ti­fied. This category of data includes the IP addresses or domain names of the computers used by users that connect to the Website, the URI (Uniform Resource Iden­ti­fier) ​​ad­dresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numer­ical code indic­ating the status of the response given by the server (success, error, etc.) and other para­meters relating to the oper­ating system and the user's IT envir­on­ment. These data may be used for the purpose of obtaining anonymous stat­ist­ical inform­a­tion on the use of the Website and checking its correct func­tioning. In addi­tion, our Website uses cookies and other tech­no­lo­gies, for more inform­a­tion visit our Cookie Policy.

Iden­ti­fic­a­tion data, contact data and other personal inform­a­tion: Optional, explicit and volun­tary sending of e-mail messages to the addresses indic­ated on this Website entails the subsequent acquis­i­tion of the sender's address, neces­sary to respond to requests, and of any other personal data included in the message. If you collect, process and commu­nicate inform­a­tion of third parties, you will need to do so in accord­ance with the provi­sions of the GDPR and, there­fore, you will need to give them prior inform­a­tion on the purposes and methods of processing and, if neces­sary, you will need to collect their consent before carrying out the processing.

Through our Website you can also send a message to request inform­a­tion; this is done by filling in a form in which you indicate your name and surname, company you work for, address, tele­phone number and email address to be contacted with the reply to your request, and the content of your text message.

Specific summary notices will be progress­ively provided or displayed on the Website pages set up for partic­ular services on request.


We process your data for the following purposes and we indicate the legal bases:

  • To manage and operate through our Website, providing you access to it. Processing is based on the Company legit­imate interest to present its activ­ities and its products to the public, to ensure the func­tioning of the Site, to improve its appear­ance and user exper­i­ence.
  • To get to know our users. The use of cookies and similar tech­no­lo­gies allows us to recog­nize you when you return to our Site and, with your consent, to analyse your online activ­ities. For more inform­a­tion, visit our Cookie Policy.
  • To send you inform­a­tion material and answers to your requests. You can send us messages and requests through the forms on our Website or directly to the addresses on the same; we use your inform­a­tion to answer your requests. Processing is based on the perform­ance of the contract with you, or in order to take steps to enter into a contract with you, including the fulfil­ment of any requests you made. Failure to provide your data may make it impossible for us to fulfil your requests.


Your personal data can be processed with auto­mated and/or paper-based means.

The security of your personal data is important to us. We adopt - and we require our service providers to adopt - adequate tech­nical and organ­iz­a­tional security meas­ures to prevent data loss or destruc­tion, even acci­dental; unlawful or incor­rect uses and unau­thor­ized access to data, in compli­ance with applic­able laws. Further­more, IT systems are set in a manner that allows to use personal and iden­ti­fic­a­tion data only if neces­sary to achieve specific processing purposes.

We imple­ment multiple tech­no­lo­gies and security proced­ures to protect personal data from the risks described above.

However, we would like to remind you that elec­tronic trans­mis­sion and inform­a­tion storage are not 100% risk-free. There­fore, we are not able to guar­antee that loss, misuse or alter­a­tion of the data will never occur, despite the security meas­ures we imple­ment to protect your personal data.


Data are processed for the period of time neces­sary to provide the requested inform­a­tion or services, in compli­ance with any applic­able legal or regu­latory oblig­a­tions. Notably, we store your personal data in case of requests received from you for the time neces­sary to manage and reply to your requests. You can exer­cise your rights at any time, including the right to delete your data. More inform­a­tion on your rights is provided in section 8 below.


Your personal data will be processed by our personnel, duly author­ised to process data and based on the need-to-know criteria. Further­more, your data will be processed by our service providers for tech­nical and organ­iz­a­tional services func­tional to the processing purposes stated above. These parties act as our data processors on the basis of on our instruc­tions and the agree­ments executed with us.

We might disclose your personal data to author­ities or public bodies and to any other legit­imate recip­ient pursuant to the law. In this case, the recip­i­ents will act as autonomous data control­lers according to their respective insti­tu­tional purposes.

If we reor­ganize, acquire or sale our company or branches of it, we will commu­nicate your data to the third parties involved in the procedure. During said procedure, any third party recip­ient of your data might use them within the limits estab­lished by this Privacy Policy.

To receive the updated list of your personal data recip­i­ents you can contact us at the contacts indic­ated above.

In cases of transfer of your data outside of the European Union and European Economic Area, to foreign coun­tries do not guar­antee the same level of data protec­tion, we will endeavor to ensure that the transfer is carried out in compli­ance with the provi­sions of Articles 46-47 and 49 of the GDPR, i.e. through the collec­tion of your consent, when neces­sary, or through the adop­tion of any other measure neces­sary to ensure the protec­tion of  trans­ferred data, such as applying standard contrac­tual clauses according to European Commis­sion template. Notably, we inform you that at the time we do not transfer your personal data outside of the European Union.


Pursuant to articles 15 et seq. of the GDPR, you can request to access your personal data, to verify its accuracy or to request its integ­ra­tion or update at any time.

You can also request us to erase your personal data, as well as to limit the processing of your personal data according to the GDPR; further­more, you can object to the processing of your data, unless legit­imate reasons for the processing of your data by us exist. The right to object to the processing of personal data can be exer­cised at any time in cases of processing for direct marketing purposes, including profiling connected to such direct marketing. You can also request not to be subjected to a decision based solely on auto­mated processing, including profiling, which produces legal effects on you or which signi­fic­antly affects you.

You can also request port­ab­ility of your data, and receive your personal data in a struc­tured format, commonly used and machine-read­able, and you can request that your data be trans­ferred to another data controller without any obstruc­tion from our part.

You can contact us through the contact details indic­ated in section 2 of this Privacy Policy to exer­cise the above­men­tioned rights.

Lastly, you can lodge a complaint with the competent super­visory authority (Garante per la Protezione dei Dati Personali, if you live in Italy, or the authority of your habitual resid­ence, if you live else­where) or contact the authority if the exer­cise of your rights is subject to delay, limit­a­tion or exclu­sion by us.


We may update and modify this Privacy Policy either completely or partially at any time. The version published on the Website is the last updated and currently in force. In case of amend­ments to this Privacy Policy, we will inform you through a special banner, link or pop-up on the home page of the Website or through a dedic­ated email.